Privacy Policy

Global Basket (“we”, “us”, “our”) operates the store at globalbasketpro.com. This Privacy Policy explains what information we collect when you visit or make a purchase from our store, how we use it, and the choices you have.

Information We Collect

When you browse or buy from Global Basket, we collect:

• Order information — your name, email address, shipping and billing address, and payment details (processed securely by our payment providers; we never store full card numbers)
• Account information — email, password, saved addresses, and order history if you create an account
• Device information — browser type, IP address, time zone, and the pages you view, collected via cookies and similar technologies
• Support communications — messages you send us when you contact customer support

How We Use Your Information

• Process, fulfill, and deliver your orders, including sending order confirmations and tracking updates
• Respond to support requests and manage returns, exchanges, and refunds
• Send marketing emails such as our welcome series and offers — only where you have opted in, and you can unsubscribe at any time
• Screen orders for potential risk or fraud
• Understand how customers use our store so we can improve products, pages, and checkout
• Comply with legal and tax obligations

Sharing Your Information

We never sell your personal information. We share it only with service providers who help us run the store: payment processors to accept payments, shipping carriers to deliver your orders, email providers to send transactional and marketing messages, and analytics and advertising platforms (such as Google Analytics, Meta, and TikTok) to measure and improve our marketing. Each provider may only use your data to perform services for us. We may also disclose information where required by law.

Cookies & Tracking

We use cookies to keep your cart working, remember preferences, and measure site performance and advertising. Analytics and marketing cookies only run with your consent, which you can give or withdraw via the cookie banner. See our Cookie Policy for full details.

Your Rights

Depending on where you live (including the EU/EEA, UK, and certain US states such as California), you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, email us at support@globalbasketpro.com — we respond to all verified requests within 30 days.

Data Retention & Security

We keep order records for as long as needed for accounting and legal purposes, and account data until you ask us to delete it. All traffic to our store is encrypted with TLS/SSL, and payment details are handled exclusively by PCI-compliant payment providers.

Children's Privacy

Our store is not intended for anyone under the age of 16, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The “Last updated” date at the top of this page shows when it was last revised.

Contact

For questions about this policy or our privacy practices, contact us at support@globalbasketpro.com.